COMPARE AUTO INSURANCE

As an independent agent, Insurance.com works directly with 15 highly rated car insurance companies in 46 states. Our secure online application links directly to their computer systems to give you side-by-side rate comparisons all in one place. You won't have to leave our site or enter your information multiple times to get comparison quotes and buy a policy.
As an independent agent, Insurance.com works directly with 15 highly rated car insurance companies in 46 states. Our secure online application links directly to their computer systems to give you side-by-side rate comparisons all in one place. You won't have to leave our site or enter your information multiple times to get comparison quotes and buy a policy. Here's how it works.

Compare Customer Service
There are a few ways you can go about comparing a company’s customer service. The first is by checking out their rankings among third-party companies. These companies are to rate the car insurance companies while staying unbiased. One such company is JD Power. They offer rankings to different departments within the company, such as billing, contacting the insurer, pricing, policy offerings, and the overall experience.
Another option would include talking to family and friends about their experiences with past and current auto insurance providers. Find out what it was like for them to talk with a representative of the company, the ease in filing a claim and the time it took to fill it, and if they would recommend using the insurer. Look for patterns within the same companies as people describe their experiences. Third-party companies, who provide rankings on customer service, interview a large number of people to complete their findings, while in this instance you’d only be talking to a small group.
A third way to compare customer service is after you’ve collected the above information and have narrowed down your list, call those companies individually if you can’t decide on who to choose. By contacting each insurer, you can get a better feel for how they treat their customers. Search their Website for easiness of paying bills or options to file a claim.

Compare Finances
Hopefully consumers aren’t overlooking another important aspect of a company during a comparison; the company’s financial stability. More and more companies are fizzling away during this time of economic hardship, and it’s much better for consumers to be safe than sorry and check out this aspect of the company. AM Best is, again, another third-party company that helps out consumers by giving them unbiased information. They evaluate the company’s ability to pay out future claims based on how much money they have in the bank. They rate each company with a letter grade, mirroring typical academic marks. We offer quotes from top rated car insurance companies.

An accident can be a stressful time for those involved. Once a driver has filed a claim with their insurer, they expect that claim to be taken care of and the appropriate repair and medical bills to be paid. An insurer who does not have a strong financial status may either postpone payment of bills or worse yet, not pay them at all. It is this reason why we stress that every policyholder should know the financial status of their insurance provider.